Privacy Policy

1. Introduction

Kanok MiahIT (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our SEO services.

We are a Bangladesh-based SEO agency. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

We may collect personally identifiable information such as your name, email address, phone number, company name, and billing information when you:

• Fill out a contact or inquiry form
• Request a free SEO audit
• Subscribe to our newsletter
• Engage our SEO services
• Communicate with us via email or phone

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us analyse trends and improve our website.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our SEO services
• To respond to your inquiries and support requests
• To send marketing communications (with your consent)
• To improve our website and service offerings
• To process payments and manage billing
• To comply with legal obligations

4. Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Web analytics providers (e.g., Google Analytics)
• Email marketing platforms
• Payment processors
• Hosting and infrastructure providers

These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes SSL encryption, secure data storage, and restricted access controls.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data where applicable.
• Right to Restrict Processing: Request limitation of data processing.
• Right to Data Portability: Request transfer of your data to another service.
• Right to Object: Object to processing for direct marketing purposes.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

7. Cookies Policy

Our website uses cookies to improve functionality and analyse traffic. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors interact with our site.
• Preference Cookies: Remember your settings and preferences.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain website features.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: